Welcome to Propertion. These Terms of Service ("Terms") constitute a legally binding agreement between you — whether personally or on behalf of an entity ("you," "user," "Landlord," "Property Manager," or "Developer") — and Propertion ("we," "us," or "our"), concerning your access to and use of our real estate accounting, property management, and financial optimization software (the "Service").
By creating an account, logging in, or utilizing any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you are expressly prohibited from using the Service and must discontinue use immediately.
1.1 Real Estate Operational Scope
Propertion provides a specialized, cloud-based application designed to streamline real estate operations, property portfolio tracking, lease management, occupant/tenant ledgering, automated financial calculations, and property-related tax record management.
1.2 Limited License & Third-Party Portfolio Management
We grant you a non-exclusive, non-transferable, revocable, and limited license to access and use the Service for your internal business operations or personal property management workflows. Licensed property managers and real estate management firms are explicitly permitted to use the Service to manage property portfolios on behalf of their third-party clients, provided each client's financial and tenant data remains logically segregated within the platform's multi-property organizational structures.
1.3 Age Restriction
You must be at least 18 years of age to create an account, enter into this binding contract, and use the Service. By registering, you warrant and represent that you meet this age requirement.
2.1 Registration Accuracy
To unlock the platform's features, you must register for an account. You agree to provide accurate, current, and complete registration information — including verifiable entity names, contact details, and operational data — and to maintain and promptly update this information to keep it true and accurate.
2.2 Strict Credential Confidentiality
You are entirely responsible for maintaining the confidentiality of your account login credentials, passwords, and security tokens. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
2.3 Account Sharing Restrictions & Security Reviews
Accounts and user seats are granted on a per-user or authorized individual organizational basis. Sharing unique account credentials to circumvent pricing tiers or authorized user limits is prohibited.
- Security Monitoring: To protect sensitive financial data, the platform logs metadata including IP addresses, login timestamps, and device identifiers (as detailed in our Privacy Policy).
- Flagged Activity: Suspicious login patterns — such as simultaneous active connections from disparate geographic locations — may trigger a protective security review or temporary account freeze. We will make reasonable efforts to notify you instantly via email or SMS to resolve the freeze through multi-factor verification, ensuring legitimate users (traveling or utilizing VPNs) are not permanently disrupted.
3.1 Ownership of the Platform
All intellectual property rights in the Service — including but not limited to software code, database schemas, user interface designs, algorithms, financial calculation models, brand assets, logos, and platform architecture — are and shall remain the exclusive property of Propertion and its licensors. Nothing in these Terms transfers, assigns, or licenses any intellectual property rights to you.
3.2 Your Data Ownership
You retain all right, title, and interest in and to the property data, financial ledgers, tenant information, and records that you upload or input into the Service ("User Data"). You grant Propertion a worldwide, royalty-free, limited license to host, securely process, transmit, and back up your User Data solely for the purpose of providing, optimizing, and maintaining the Service for you.
4.1 Role as a Software Provider Only
The Service acts exclusively as an operational management tool, an automated ledgering system, and a data organizer. While the platform facilitates financial tracking and integrates with compliant payment processing gateways, Propertion is not a licensed financial institution, bank, credit bureau, asset broker, or fiduciary custodian.
4.2 Automated Tax Records & Computations
The Service includes specialized accounting modules designed to assist users in organizing property data, tracking rental income, logging maintenance expenses, and calculating withholding tax (WHT) estimates in general alignment with current Nigerian tax frameworks — including the Nigeria Tax Act and local regulatory guidelines.
No Professional Advice. Assessment models built into the platform utilize standard financial algorithms to compile these records; however, the Service does not constitute formal tax, legal, financial, or professional accounting advice.
User Responsibility. You remain solely and completely responsible for the final accuracy, validation, and submission of your financial books, corporate tax filings, returns, and compliance declarations to the Federal Inland Revenue Service (FIRS), State Internal Revenue Services (SIRS), or any other regulatory authority.
Limitation of Liability. Propertion assumes no liability for omissions, manual accounting entry errors, calculation discrepancies caused by incomplete user inputs, back-duty assessments, or penal charges levied by tax authorities.
5.1 Beta Access and Free Trials
During any free trial, closed beta, or early access testing period, these Terms apply in full. Beta access is provided to allow users to evaluate features prior to commercial rollout. Propertion will provide beta and trial users with at least fourteen (14) days' written notice via email before transitioning the platform to a paid subscription framework. Users who choose not to upgrade will have their accounts frozen. User Data within frozen accounts will be safely retained for thirty (30) days, after which it will be permanently deleted from our active production systems.
5.2 Subscription Fees and Refund Policy
Access to standard commercial subscription plans, premium modules, and advanced tax reporting features is subject to the timely payment of recurring subscription fees as detailed in our pricing schedules.
- General Non-Refundability: Except as explicitly required by law or specified herein, subscription fees are non-refundable.
- Service Failure Remedy: Users who experience verifiable platform failures or unplanned service unavailability exceeding seventy-two (72) consecutive hours within a single billing period may be eligible for a pro-rated billing credit or refund at our sole discretion, upon submitting a formal support ticket.
- Pricing and Plan Modifications: Propertion reserves the right to modify recurring subscription pricing or alter tier structures. We will provide affected subscribers with at least thirty (30) days' written notice via email prior to any pricing adjustments.
You explicitly agree that you will not, and will not permit any third party to:
- Decompile, reverse engineer, disassemble, or attempt to derive the source code or underlying architecture of the software platform.
- Utilize the platform to log, process, store, or transmit fraudulent financial transactions, illicit records, or materials that violate Nigerian or international anti-money laundering (AML) laws.
- Engage in any automated scraping, data mining, or high-frequency extraction of platform analytics.
- Exceed the specific API request limits, bandwidth restrictions, storage parameters, or authorized user seats assigned to your designated subscription plan.
7.1 Uptime Commitment and Maintenance
While Propertion makes no binding contractual uptime guarantees during its beta and early commercial phases, we commit to communicating planned system maintenance at least twenty-four (24) hours in advance and prioritize resolving critical system outages within forty-eight (48) hours of discovery.
7.2 Force Majeure
Propertion shall not be liable for any failure, degradation, or delay in the performance of the Service resulting from causes beyond our reasonable control. This includes but is not limited to: acts of God, widespread internet infrastructure failures, third-party cloud infrastructure or host outages (e.g., AWS, Azure), regional telecommunications breakdowns, government regulatory interventions, civil unrest, labor disputes, or DDoS cyberattacks.
8.1 Termination with Notice
Where possible, and provided that termination is not driven by suspected fraud, material policy violations, or illegal activity, Propertion will provide you with at least seven (7) days' written notice via your registered email address before terminating your account. During this window, you will retain access to fully export your historical property financial records, tenant data, and accounting logs.
8.2 Immediate Termination
We reserve the right to suspend or terminate your account immediately, without prior notice or liability, if we reasonably determine that you have engaged in fraudulent behavior, violated anti-money laundering regulations, breached Section 6 (Prohibited Conduct), or exposed the platform to severe security risks.
9.1 Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Except for the explicit administrative commitments outlined in Section 7, we disclaim all warranties, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and error-free computation.
9.2 Cap on Liability. In no event shall Propertion, its founders, directors, employees, or tech partners be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, operational data loss, business interruption, or penalties arising out of your reliance on the platform's automated computations. Our total liability to you for any claim shall not exceed the amount paid by you to Propertion during the three (3) months immediately preceding the event giving rise to the claim.
9.3 Indemnification
You agree to defend, indemnify, and hold Propertion harmless from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in any way connected to your misuse of the platform, violation of these Terms, or failure to file accurate property and tax records with relevant government bodies.
These Terms shall be governed by, construed, and enforced in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or relating to these Terms — including its formation, operational integrity, or breach — shall first be sought to be resolved amicably through mutual executive consultations. If unresolved within thirty (30) days, it shall be settled definitively by arbitration in Nigeria in accordance with the Arbitration and Mediation Act of Nigeria.
We reserve the right to modify or update these Terms of Service at any time. We will notify you of any non-material updates by changing the "Last Updated" date at the top of this page. For material changes that affect your rights, obligations, or platform usage, we commit to proactively notifying active users via their registered email address or an explicit in-app notification at least fourteen (14) days before the changes take effect. Your continued use of the platform following the effective date constitutes your explicit acceptance of the revised Terms.